Dear Flicker Alley International Customers,
We would like to amend our international shipping policies in order to ensure that you receive your order in a timely and reliable manner. Due to an on-going reported issue from customers telling us of lost or undelivered packages sent via First Class International Mail, we would no longer like to offer U.S.P.S. First-Class International service because it is not traceable, not insured, and does not offer any recourse for either our customers or us to financially resolve, resulting in loss for both parties.
Therefore, in order to mitigate this situation, when ordering, all international orders will default to U.S.P.S. Priority International service, which is the most protected and dependable method of shipping to addresses outside of the U.S. This service will protect your purchases because it includes delivery confirmation and insurance. Finally, the service helps to resolve issues quickly when a package does not arrive safely.
Advantages of U.S. Postal Service Priority International:
-Faster service; Delivery in 6 to 10 days
-Traceable; Includes delivery status information
-Packages can be shipped to over 190 countries
Our prices for U.S.P.S. Priority International service are based on the latest rates (determined by weight and destination) at USPS.com. Please note that these are postage charges only. We do not charge our customers for handling and packaging costs.
Customers who trust that Flicker Alley makes a good faith effort to document all orders and shipments, takes care to properly prepare and address all packages, and ships these packages in a timely manner, will still have the option of choosing U.S.P.S. First-Class International service upon checkout. It will be listed following our preferred, default shipment options. U.S.P.S. First-Class International service should only be considered with the understanding that Flicker Alley will not be held accountable for any order that fails to reach the customer in a timely manner and in good condition.
U.S.P.S. First-Class International rates have been updated for the following:
First-Class Mail International Not Insured / No Delivery Confirmation
1-2 titles: $11
3-5 titles: $16
6 or more titles must be sent Priority Mail International (please see rates listed for your county)
Thank you very much for your business and understanding in this important matter.
The Flicker Alley Team